Before...

Q1: Is BeFaster sponsored by any third party software ?

Q2: How can I download and install BeFaster ?

Q3: Can I use BeFaster and Netsonic or anything else together ?

Use : Optimization

Q4: I'm using DSL connection running PPPoE. After Installation and use the standard PPPoE option, I can't get mail from my server over Outlook. And I can't browse the most Internet sites. What is the problem ? What must I do ?

Q5: I'm using Wireless CDMA modem with speed 115.2 Kbps, I wonder how to use this modem ?

Q6: I'm using dial-up modem, which fixed optimization type must I use to speed up my connection ?

Q7: I'm using DirecPC and I used BeFaster's fixed settings but it did not speed up my connection. What must I do ?

Q8: I used BeFaster correctly, but my connection is still slow ! Why ?

Q9: How can I determine the best MTU value for my connection ?

Q10: I am using a wireless modem. It uses a dial up connection to access... What fixed settings should I use ?

Q11: In my house I have a small network and use an SMC router with an external 56k modem on it, (not a DSL or Cable modem). Will BeFaster work on this type of setup?

Q12: How can I optimize my connection without restarting ?

Use : General

Q13: I have a network and want to use BeFaster. Do I need to install BeFaster on host (server) computer or on clients only or on both of them ?

Q14: I am using dial-up connection. Before BeFaster, when I checked system tray icon , I saw my connection speed as 44.5Kbps . After BeFaster, this value was not changed. What is the problem ?

Q15: Must I always run BeFaster before connecting to internet ?

Q16: How can I change interface language of BeFaster ?

Q17: How can I change interface color (skin) of BeFaster ?

Q18: I go to start the optimization and it tells me that I must restart Windows to make the setting effective. I've done this several times and the settings do not hold. Also, when I start Windows, The BeFaster icon does not appear in my system tray. What am I doing wrong ?

After...

Q19: How can I test my connection speed ?

Q20: I'm using dial-up modem and after using BeFaster, my ISP connection password keeps losing; I have to type in my password every time to connect to my ISP server (internet) ? what must I do to correct this problem ?

Q21: After I used BeFaster, I began not to connect to internet. My connection became out of order. Although I am connected to internet, it acts as offline. What is the problem ?

Other...

Q26: How can I update BeFaster ?

Q27: Why did you add Super-Ping Tool to BeFaster ?

Q29: Which OS does BeFaster support ?

Q30: Does BeFaster support AOL or Opera or IE ?

Q31: Does BeFaster support Symantec PcAnyWhere ?

Error Messages

Q32: I can't see the BeFaster html help file correctly. What should I do ?

Q33: I ran BeFaster. It said "error: msvbvm60.dll can't be found." What should I do ?

Q34: I ran BeFaster. It said " Run-time error '339' Component 'MSCOMCTL.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should I do?

Q35: I ran BeFaster. It said " Run-time error '339' Component 'TABCTL32.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should I do?

Q36: I ran BeFaster. It said " Run-time error '339' Component 'COMDLG32.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should I do?

Q37: I ran BeFaster. It said " Run-time error '339' Component 'SKINFRAMEWORK.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should I do?

Q38: I ran BeFaster. It said " Run-time error '372' Failed to load control 'SSTab' from 'TABCTL32.OCX' .... " What should I do?

Q39: I ran BeFaster. It said "Run-time error '50003' : unexpected error" What should I do ?

Q40: I ran BeFaster. It said "The file 'Oleaut32.dll' is out of date. This program requires a newer version." What should I do ?

Q41: If I find a bug of the program what should I do ?


Q1: Is BeFaster sponsored by any third party software ?

BeFaster includes 3rd party softwares for some countries to increase internet pleasure. You can uninstall them seperately via control panel easily.

BeFaster includes offline advertisement system. But this system does not include any spy or any third-party software. Click here to read details about advertisement in BeFaster program.

In past:

BeFaster v2.6 was sponsored by WebHancer. But we have removed it because it is called as spy.

BeFaster v3.31 was supported by NavExcel NavHelper. But this product has some features that might be considered in violation of some policies so we have removed it.

BeFaster v3.5 was sponsored by NavExcel Search Toolbar. But later we have removed it.

Q2: How can I download and install BeFaster ?

RTM version of BeFaster can be downloaded via popular software sites or at our web site.
Let me tell you how you can run BeFaster step by step:
1-download BeFaster setup file, the default filename is BeFasterSetup.exe
2-download VB6 Runtime files from http://www.ekremdeniz.com/help100.html
3-install VB6 Runtime files, it is a free package from Microsoft. Some programs need that package. Windows XP, Vista and Windows 7 installs this package by default.
4-Run setup file to install BeFaster.
Usage of BeFaster is explained in help file with details. Click here to see.

Q3: Can I use BeFaster and Netsonic together ?

BeFaster optimizes your registry and other initialization files to speed up your connection. But Netsonic uses cache method to speed up your connection. We don't recommend Netsonic or any other program. This answer is here because of incoming questions.

Q4: I'm using DSL connection running PPPoE. After Installation and use the standard PPPoE option, I can't get mail from my server over Outlook. And I can't browse the most Internet sites. What is the problem ? What must I do ?

If you are connecting to the internet by using LAN instead of PPPoE, please choose the first optimization method instead of "...running PPPoE."

If you are using PPPoE, please be sure that you have selected the correct MTU value : regular or irregular, some service providers uses irregular one.

Lastly, sometimes some connections work with DSL, Cable option (first option) although it is PPPoE but this does not appear frequently.

As a result, the reason of this problem is wrong MTU value.

Q5: I'm using Wireless CDMA modem with speed 115.2 Kbps, I wonder how to use this modem ?

The important point is the speed of your connection, not the name of your connection. Therefore you must use "Lan, Cable, xDSL, ISDN, T1 or faster" option.

But please try "normal speed" under this option first. Normal speed option reduces amount of information that system can receive. Later you can try Maximum speed option. Choose the best one for your connection.

Q6: I'm using dial-up modem, which fixed optimization type must I use to speed up my connection ?

"Dial-up Modem , Fast" option is designed for fast connections. If you have nice clear phone lines and a fast 56k modem, this option is recommended. "Dial-up Modem , Slow" option is designed for slow connections. If you use 33k modem, this option is recommended. "Dial-up Modem , Normal" option is designed for normal connections. If your modem or lines are not good, this option is recommended. In spite of this, we recommend you to try each of them; select the fastest one for you. If you are an experienced user, you may use Advanced Users tab to optimize your connection manually. Terms in Advanced Users tab are explained in help file with details.

Q7: I'm using DirecPC and I used BeFaster's fixed settings but it did not speed up my connection. What must I do ?

Fixed settings in Standard Users tab are generated for common. Maybe you have to use custom settings to speed up.  You can try "Lan, Cable Modem, xDSL, ISDN, T1 or faster" option because sometimes this option gives better results for DirecPc connections.

Q8: I used BeFaster correctly, but my connection is still slow ! Why ?

Connection speed depends on : Internet service provider (ISP), phone line, modem type (quality), optimization and secondly depends on OS, browser... BeFaster changes only the optimization. If your ISP is not good, BeFaster can't solve this problem. If your line is not clear, BeFaster can't make your line productive.
BeFaster optimizes your connection by changing some initialization files and windows settings. It can't change your internet service provider, e.g. :-(
If you are a standard user, please try to select the best fixed setting for your connection type. If you are an advanced user, please try to use Advanced Users tab to optimize settings manually.

Q9: How can I determine the best MTU value for my connection ?

An easy way to determine your best MTU value, which should make your tinkering a lot less complicated: Start by opening a dos prompt, then enter this following command:

ping -f -l [trial MTU number] www.[your_isp].com

Start with 548 and go up or down depending on the message (if it tells you that the packets are being fragmented, you need to go down - you want the highest setting that doesn't cause packet fragmentation). To derive your MTU from the ping data, add 28 to the highest number that worked (packet size+28).

If you are using ICS (internet connection sharing) and the outbound connection uses PPP over ethernet (PPPoE), then start with 1454. If it fails with an error message indicating that it must be fragmented, decrease the MTU size and try again. Repeat this until the ping command succeeds.

For example: Ping -f -l 548 www.aol.com  
If this does not cause packet fragmentation, use 576 for MTU because 548+28=576

Q10: I am using a wireless modem. It uses a dial up connection to access... What fixed settings should I use ?

You can choose the best one depending on your connection speed instead of connection type. If your connection speed is 56k or 64k, you can use "Dial Up Modem/Fast" fixed option. If your connection speed is 128k or higher and you can use "Lan, Cable,..." fixed option. If your connection is not fast as 56k dial-up modem,  you can use "Dial-up Modem/Normal" fixed option.

Q11: In my house I have a small network and use an SMC router with an external 56k modem on it, (not a DSL or Cable modem). Will BeFaster work on this type of setup?

Of course, you can use BeFaster whatever your connection is. Optimize your host connection with the best fixed setting. Optimize your client computers with "Lan,..." fixed setting. You may try to use Advanced Users tab to optimize your connection manually. But be sure that all client computers have the same MTU value of the host computer.

Q12: How can I optimize my connection without restarting ?

BeFaster has an ability to optimize some settings without restarting windows. While you click Optimize Settings button, press "shift" key on your keyboard, too. This will restart windows fast. You can also run BeFaster with "/Fast" parameter to optimize settings fast.

But this optimization will not optimize all settings, only some settings. So it is not default optimization method and this is a hidden feature.

Q13: I have a network and want to use BeFaster. Do I need to install BeFaster on host(server) computer or on clients only or on both of them ?

You need to install BeFaster on all computer in your network to have the best connection at all. The most important one is to install BeFaster on your main (host) computer. If you install BeFaster on host computer and if you don't install BeFaster on your clients, your client-to-host connection will be un-optimized, but your main computer's connection will be optimized. If you want to optimize your host (server) computer by using Standard Users tab, please select the connection type of your computer. If you want to optimize your client computers by using Standard Users tab, please use "Lan,..." option for optimization.

Q14: I am using dial-up connection. Before BeFaster, when I checked system tray icon , I saw my connection speed as 44.5Kbps . After BeFaster, this value was not changed. What is the problem ?

That seen number (44.5) depends on your modem and phone line and internet service provider. BeFaster can't change these factors. Some programs can change it to 110k or 105k e.g. but they only change the number, not speed. Because 56k Modems can't connect at higher then 57.6Kbps theoretically. The maximum number (you can see there) can be 57.6 .If you want to see the highest number (57.6k) there (in system-tray, connected icon) ; you need to have a better modem, better digital phone lines and better internet service provider (isp). 56K Modems may reach 105kbps speed, if it is downloading a text file from internet. Because 56k modems have a compression feature to download data fast by compressing it. Other times, you may not reach more then (57600/8000=) 7.2kb/s, while downloading a normal file. But you may download a text file with a speed of 9kb/s or 10kb/s or maybe a little more. Because text files can be downloaded fast because of the compression.

Q15: Must I always run BeFaster before connecting to internet ?

If you run BeFaster once correctly, you don't need to run anymore. If you want to use BeFaster's other functions (ping now or super-ping tool) you need to run BeFaster before connecting to internet.

Q16: How can I change interface language of BeFaster ?

When you install BeFaster, setup asks you to select a language. The selected language will be default program language.

You can change interface language later by clicking F8 Key when program main window is active. After you click F8 Key, you will see the list of language files. Select your language and click OK button to change interface language. You can use Help menu instead of key F8. You may click right mouse button on program's main window to see a menu.

Q17: How can I change interface color (skin) of BeFaster ?

You can change only skin color of BeFaster by clicking F5 Key when program main window is active. After you click F5 Key, you will see the list. Select the name of skin color and click OK button to change interface color. You can use Help menu instead of key F5, too. Also You may click right mouse button on program's main window to see a menu.

You can also change the whole interface style by using an .msstyles file. Just find and download an .msstyles file from internet and rename the file to befaster.msstyles and then copy that file to BeFaster folder. This is a new feature comes with BeFaster 4.0

Q18: I go to start the optimization and it tells me that I must restart Windows to make the setting effective. I've done this several times and the settings do not hold. Also, when I start Windows, The BeFaster icon does not appear in my system tray. What am I doing wrong ?

Click Optimize Settings button after you select your connection type.

Then program will prompt you to restart.

After you restart, you will have a faster connection.

If you selected the true connection type, you don't need to start optimization again.

BeFaster can stay in tray icon if you want to use ping-tool that this tool can prevent connection drops, and awake suspended modem. BeFaster icon can appear in system tray if you set it by using preferences. You can reach preferences by using Program menu.

Q19: How can I test my connection speed ?

Use one of these addresses to test your connection speed. But these sites does not show your correct speed, use any of these sites to compare your optimization results :

Q20: I'm using dial-up modem and after using BeFaster, my ISP connection password keeps losing; I have to type in my password every time to connect to my ISP server (internet) ? what must I do to correct this problem ?

This problem is seen on some systems. Solution is simple. There's a file included with program : enable.reg . It is in your installed program directory (e.g.: C:\Program Files\BeFaster\enable.reg ) Run this file by double-clicking on it ; it will ask you a question. Answer this question positively "yes" . This operation will fix this problem.

Q21: After I used BeFaster, I began not to connect to internet. My connection became out of order. Although I am connected to internet, it acts as offline. What is the problem ?

Although we have worked hard to make sure that BeFaster is compatible as possible, sometimes problems can occur. We recommend you to check your network settings. Because mostly that problem occurs when the network properties are not configured successfully.

You may remove your network components and then add again to correct that problem if you are using Windows 95/98/Me. If you are using NT based operating system (e.g. Windows NT/2000/XP/Server 2003/Vista/7/Server 2008/8/10), you must set up your network connection again.

Secondly, sometimes the reason of this problem is a bad installation of Internet Explorer. Yes, according to our tests; if there is a problem in the installation of IE, you have this connection problem. The solution is easy, just re-installing Internet Explorer. After you re-install Internet Explorer, you will see that there is no connection problem after BeFaster.

Lastly, we recommend you to use Safe Mode of BeFaster. BeFaster has 2 optimization mode: safe mode and normal mode. Normal mode is default mode of BeFaster. You can activate safe mode by using Program menu. This will exclude some settings from optimization. Click here to read about safe mode.

Q26: How can I update BeFaster ?

If you have BeFaster v2.5 or older, firstly you need to uninstall the old version of BeFaster. Then run setup program of new version of BeFaster. It will install new version.

BeFaster has LiveUpdate function, you can use it to have the last version of BeFaster easily. Or you can just install BeFaster over old version.

Q27: Why did you add Super-Ping Tool to BeFaster ?

Some people sent us comments about this. They want us to add a tool that makes connection alive. So we added this smart tool. It makes you connected and prevents connection drops by pinging in determined time intervals. It does not use Windows default ping technique.

Ping Now function is a different property of BeFaster. Ping Now function awakes suspened modems when you want. Both of these tools uses IE. If you don't have IE 4.0 or higher installed, both of them will not work.

Q29: Which OS does BeFaster support ?

BeFaster supports Windows 95, Windows 98, Windows NT, Windows 2000, Windows (ME) Millennium, Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 10

BeFaster does not support mobile phones, tablets, Android, BeOS, Macintosh, Linux, OS/2 or Windows 3.x.

Q30: Does BeFaster support AOL or Opera or IE ?

Yes, it supports all of them: AOL, Opera, IE. Netscape does not need any optimization.

Q31: Does BeFaster support Symantec PcAnyWhere or Teamviewer ?

Yes, it supports Symantec PcAnyWhere or Teamviewer: It speeds up the program.

Q32: I can't see the BeFaster html help file correctly. What should I do ?

Maybe your html help file viewer is old. Download the viewer update. Click here to download.

Q33: I ran BeFaster. It said "error: msvbvm60.dll can't be found." What should I do ?

This error (similar error) occurs when you don't install visual basic 6 runtime files. BeFaster needs visual basic 6 runtime files. Click here to download this free package.

Q34: I ran BeFaster. It said " Run-time error '339' Component 'MSCOMCTL.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should I do?

This error occurs when you don't have this file. Click here to download this file or just install the last version of BeFaster again.

Q35: I ran BeFaster. It said " Run-time error '339' Component 'TABCTL32.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should I do?

This error occurs when you don't have this popular file. Click here to download this file or just install the last version of BeFaster again.

Q36: I ran BeFaster. It said " Run-time error '339' Component 'COMDLG32.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should I do?

This error occurs when you don't have this popular file. Click here to download this file or just install the last version of BeFaster again.

Q37: I ran BeFaster. It said " Run-time error '339' Component 'SKINFRAMEWORK.OCX' or one of its depencies not correctly registered: a file is missing or invalid. " What should I do?

This error occurs when you don't have this file. Click here to download this file or just install the last version of BeFaster again.

Q38: I ran BeFaster. It said " Run-time error '372' Failed to load control 'SSTab' from 'TABCTL32.OCX' .... " What should I do?

This error occurs when you don't have this popular file. Click here to download this file or just install the last version of BeFaster again.

Q39: I ran BeFaster. It said "Run-time error '50003' : unexpected error" What should I do ?

To correct this error: Firstly, install visual basic 6 runtime files. Click here to download this package. Secondly reinstall BeFaster.

Q40: I ran BeFaster. It said "The file 'Oleaut32.dll' is out of date. This program requires a newer version." What should I do ?

Try to reinstall visual basic 6 runtime files. Click here to download this package.

Q41: If I find a bug of the program what should I do ?

Please use ED Company web site, Contact section. Fill the form, it will be evaluated by our Support Team.